I just spent two hours on the phone with their case manager! Out of my 20+ years of experiences dealing with costumer service representatives, they are the worst! Period!
So, listen, Hewlett-Packard, you deserve to bankrupt. You are losing the meaning of your existence, which is serving your costumers.
You suck!
P.S. Please feel free to share your nightmares with HP costumer service. I want to use to use this blog as a platform to show how bad they are.